How to collect the service charge arrears

It can be embarrassing chasing a neighbour for service charges. It was fear No. 3 in our survey of flat owners struggling with property management.

It would be impossible to live in a flat without there being rules. When you buy a flat you promise to abide by the (rules) including paying service charges on time. Most leases say that service charges must be paid within 14 or 21 days of the due date. Good leases also allow for interest to be charged on service charge arrears too!

But still some property owners don’t pay on time. Or tehy waste your time chasing them. servicechargesorted.co.uk's #Blockcare300 members not only know how to demand the service charges right, but also benefit from our 5 point FREE legal debtchase.

Firstly(Help at hand) Avoid the stress of service charge arrears

Because it is personal:

  • How could your neighbour do this to you?
  • Do they expect you to put your money in to keep the block running?
  • Do they think other bills are more important?
Service charge arrears stress

SECONDLY(Know-how) How to collect the service charge arrears

Collect service charge arrears

You might not know how to collect the arrears

  • When can interest be added, what rate and how to calculate it
  • How to comply with the Civil Procedures Rules
  • What prescribed notes must be stated on every demand
  • How to resolve a service charge dispute
  • What to do if someone says the charge is "unreasonable"

THIRDLY(Pitfalls to avoid) Is your service charge demand valid?

Technical pitfalls on service charge demands arrears

The bad payer might find technical fault with your demands, accounts etc… meaning that they have no legal obligation to pay at all. Did YOU know:

  • How to calculate it?
  • How to comply with the Civil Procedures Rules?
  • What prescribed notes must be stated on every demand?
  • How do you resolve a service charge dispute?
  • What do you do if someone says the charge is "unreasonable"?
Service charge demands arrears
Service charge no arrears
We collect the service charge & the arrears
  • You set the budget and submit it to ServiceChargeSorted.co.uk
  • We send out the demands and run the demand cycle
  • We bank the money into a Client account for just your site
  • We collect the arrears
  • On ServiceChargeSorted.co.uk you tell us what bills to pay
  • We prepare the year end service charge accounts
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